About Water damage and hardwood floors

Water damage is an everyday occurrence for hardwood flooring.  Identifying the root issue is your primary goal.  Once water issue is located, shut that water supply off immediately!  Then get it professionally fixed.    

The typical sources for water damage include:  The dishwasher, water heater, the water line to the refrigerator, sink or toilet.  The less obvious water leaks are slow leaking sliding back doors or windows that won't leak until it rains.  If a leaky door or window is the issue, contact a window contractor/manufacturer or general contractor to properly address your concerns.  If you are uncertain of the origin of the water leak, common sense would dictate that you check the water source closest to the damaged area.    

The problem must be addressed immediately and correctly if you want to avoid looking over your shoulder in the coming months.

water damage sliding doorWater damage caused by a leaky sliding glass door


Homeowners insurance claims and water damage

We have found in the recent past that some homeowner insurance companies are implementing a "Hands off" approach with their clients when water damage has occurred.  That basically means, the home owners insurance company will assign you the title of "General Contractor" so you can assess and hire who you want to solve your own problems.  Since water damage is not always obvious, a slow drip can wreak extreme havoc on a home.  The slowest type of damage can sometimes be the hardest problem to solve.  Most people don't have the slightest idea of how to deal with such problems.  Worst yet, if you somehow miss a step, it's on you.    

The proper steps and mandatory demands you should make when dealing with Water damage claims and your hardwood floors

Have your insurance company send a water damage or water restoration company to your home NOW!  These companies will typically tear into your walls and floors in an attempt to dry your home asap to avoid MOLD.  It seems excessive, but it is absolutely essential they do this for you and your families health.  They will use dehumidifiers  and water extraction tools to do the clean up.  

Have the insurance company provide a General Contractor, to perform a "Complete assessment" of the damages and provide you some insight as to what has transpired.  At that point, the General Contractor can produce a quote for the total cost of repairs while your home is drying and that could take days or even over a week to perform.  Without the total cost of the repairs and services needed, you may not get what you have coming to you as far as payout from the insurance company.    

If the water damage to your hardwood floors is extensive, you must contact your insurance company as soon as possible.

  1. The root issue MUST be identified and corrected by a professional plumber prior to any repairs made in the future. 
  2. Secondly, an important reason for contacting your insurance company is that "Mold" starts to set in after the first 48 hours.
  3. The total cost for "All" the service calls, water damage visit(s) and repairs can be very costly.  Pay the deductible and move forward with your life.     

WARNING:  Any repairs made prior to the home being professionally dried is pointless, because the moisture issue must be "Completely" resolved to avoid any re-occurrence of moisture issues in the future.  In other words, the last contractor to show up at your home is not responsible for any prior work executed by another company or contractor.    


The appearance of water damaged hardwood floors

water damage hardwood floors

The floors will typically cup, expand and split (picture on the left).  Dark discoloration will eventually follow.  This is an indication of rot and or mold. 

If the floors experience minimum cupping, a "Sand and finish" of your hardwood floors will correct the damage.  This is evident in the "Before & After" water damage pics above.

If the damage is severe, board replacement will be necessary.  If the majority of your floor suffered excessive moisture, then the entire floor will probably have to be replaced.  

National Floors recommends waiting at least 3 weeks after a professional water damage team has left the property

Since National Floors is not licensed to do plumbing, we are not responsible for verifying the repair to the root issue of the water damage.  

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